Submit account, subscription, connection, and refund issues through the user dashboard. A support ticket lets you include details about the issue and check follow-up replies in one place.
Open support ticketUse a support ticket for plan billing, data usage, connection troubleshooting, and refund questions. Include your platform, what happened, and the steps you have already tried. For order-related issues, provide the relevant order details in your dashboard.
After submitting a ticket, return to the ticket page to check for replies. Response times depend on the issue and troubleshooting required; no fixed response time is promised.
View support ticketsNo contact email address is currently published, so this page does not provide an email address or email contact option. To document an issue and follow up, use a support ticket.
No response time is available for the email channel. Please refer to the reply you receive in your support ticket.
No Telegram contact account is currently published, so this page does not provide an account link. Submit account or subscription questions through a support ticket.
No response time is available for the Telegram channel. Do not share account or order details with accounts not confirmed on this page.
For connection issues, start with the Getting Started Guide to review client import and route selection. For common account, speed, and billing questions, see the FAQ. To check the refund terms, read the Refund Policy.
If the guidance does not resolve the issue, describe the expected result and what actually happened in your ticket. Do not post passwords or subscription details on public pages.